Moving home

There is a lot to think about when you move home, but we’ll help to make moving your energy a little less stressful. Just call our dedicated team on 0800 953 0164 and let us know your moving date.

Moving home in 4 simple steps:

  1. Tell us when you are moving by calling us on 0800 953 0164
  2. Give us your last meter readings in your old house, and once you’ve moved in, the current reading in your new property
  3. We will send you an accurate final bill based on the final meter reading in your old home. Remember, if you don’t send us the final reading we’ll have to estimate your final bill, which means you may end up paying too much.
  4. We’ll send you the closing bill for your old property and get you started at your new home.

Southend Energy only provides gas and electricity in Southend and Essex but if you’re moving out of the area our partners, Robin Hood Energy, do operate across the country and can provide you with exactly the same excellent service, fair prices and a dedication to helping fight fuel poverty.

Southend energy - Our mission

The first local authority-owned energy company in Essex, we're proud to serve the people of Southend and Essex.

local energy

Local energy

We want everyone in Southend and Essex to get their energy as cheaply as possible. Our prices are always as low as we can possibly make them and we'll always actively encourage you to choose our cheapest tariff so you don't pay more than you need to for your energy.

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Helping people

Southend Energy is not-for-profit. It means every penny of surplus we make is invested in helping the most vulnerable people in our local community, not lining shareholder's pockets. We want to eradicate fuel poverty so no one has to choose between heating and eating.

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Here for you

With a range of online support as well as our friendly and expert customer service centre, whatever you need we can help. From making your home more energy efficient to getting help paying your bills or accessing benefits let us know and we’ll do our best to help you.

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