Giving us your meter readings


The fastest and easiest way to submit your meter readings is through your online account. Simply log in and select “Submit your meter readings” at the top of the screen.

If you don’t have an online account yet, then you can register in 2 minutes here.

By Phone

You can also use our automated telephone system to submit your readings without having to go through to our customer services department. Call 0800 953 0164 and press Option 1 to confirm that you are a Southend Energy customer, from the next options list press Option 2 to submit your meter readings.

Southend energy - Our mission

The first local authority-owned energy company in Essex, we're proud to serve the people of Southend and Essex.

local energy

Local energy

We want everyone in Southend and Essex to get their energy as cheaply as possible. Our prices are always as low as we can possibly make them and we'll always actively encourage you to choose our cheapest tariff so you don't pay more than you need to for your energy.

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Helping people

Southend Energy is not-for-profit. It means every penny of surplus we make is invested in helping the most vulnerable people in our local community, not lining shareholder's pockets. We want to eradicate fuel poverty so no one has to choose between heating and eating.

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Here for you

With a range of online support as well as our friendly and expert customer service centre, whatever you need we can help. From making your home more energy efficient to getting help paying your bills or accessing benefits let us know and we’ll do our best to help you.

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